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Saturday, May 30, 2009

Choosing a Good Conference Call Providers

As communication needs become more critical, the conference call becomes a solution. Yet, conferences quickly lose their value if not done properly though. It becomes essential to find providers who will offer good service at low prices. The process can be very confusing though, and anyone should benefit greatly from a few simple tips.
>> First and foremost, you need to ensure that you will have good support from your conference call provider. Find a provider who is known for good customer service. Many larger businesses sacrifice customer service quality in order to keep prices low, but it isn't worth it in the long run. In the hope of saving a few dollars, you could be messing up major deals due to delays in getting the call in order.
>> Second, look for a provider who is keen to please. Ask him for the latest developments in the conferencing world. In particular, you should make sure that you are getting a nice VoIP connection. This somewhat advanced technology is the version that actually allows virtual meetings through conference calls, as opposed to the old static-filled speaker conversations.
Third, don't just get any package. See what technology your company is using. If possible, you should try and buy a plan that allows for instant messaging through a secure web conference setting. It is even better if you can get a secured storage center that will allow your employees to share necessary files with each other over a secure line. Clients in general would be happy with your efforts at protecting their info, even if there is nothing worth protecting.
The technology that they offer is also a great gauge for the true quality of the provider. How advanced are they with the equipment that they use? You will preferably seek a company that offers the latest technologies to its customers, since this service will be much more likely to led the way in advances and make sure that you remain on the cutting edge.
>> Fourth, price shouldn't be the deciding factor, but you also have to make sure that you aren't going to be overcharged for your standard use of the line. When you are choosing a package, try not to go in for one where you pay on the basis of time. A major business doesn't need its employees counting the minutes during a major discussion with a client. A good provider should offer an option to just let you establish a set number of users with effectively unlimited use of the internet and phone connections for a reasonable monthly fee.
>> Fifth, ensure that your service provider is a genuine one. Just because a provider says that they are global doesn't mean that they really are. Ideally, you should look for a package deal with a provider with a worldwide network. Then they could offer real assistance in the event of any communication issues. It is at least worth a few phone calls or internet searches to see if they really have as wide reaching of a network as they claim.
The next time that you have to go shopping for a conference package, keep these pointers in mind. You should soon be able to make the best choice for your organization.
Audio conferencing can save time and money. Learn about conference calls in general and audio conferencing in specific.

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Tuesday, April 7, 2009

Free Conference Call Service Providers

Most companies that use audio conferencing facilities prefer to hold the services of trustworthy conference call providers. In general, the host of the conference call has to pay for each minute of the call; this may appear quite pricey in the end. Still, there is also an alternative option that can be very useful for those businesses that can't afford paying such expenses. This alternative is a free conference call provider. There are no fees charged to the consumers for the conference call, so there is no bill to pay. Below you will read some information on how free conference call providers work, and when the service appears as a practical option.
The first thing to take into account is that free conference call providers are not absolutely free. The fees won't be seen on the statement released by the free conference call provider, but it will appear as a payment for per minute created on each participant's personal telephone fees. Than you might have a question why is it called free, if it is not actually? The meaning of free conferencing is based on the actuality that the conference call provider is not charging setup fees, or matter fees for use of their lines.

The fact that free conference call providers are offering this type of service can be explained for several reasons. And one reason between this is that free conference calling necessitates not much in the system of apparatus and staff. This stands for a very low operating rate that can be simply solved by regular usage of their services.

Certainly, there are still some methods to manage the free conference call absolutely free. One way is using a cell phone to dial in to the conference. If you generally don't utilize your permitted bank of cell phone minutes through the billing time, the rate of being present at the free conference call is really free.
Free conference call providers do have some downsides. For example, if you have many individuals participating in the conference, no one can give you guarantee that there will be sufficient lines during common business hours. Also, usually they do not have an operator-assisted option.

Free conference call service might be acceptable for some categories of companies and might not for some. So, you should decide which is appropriate to your needs.

Article Source: http://EzineArticles.com/?expert=John_Multon
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Conference call (Conference Call Providers)

A conference call is a telephone call in which the calling party wishes to have more than one called party listen in to the audio portion of the call. The conference calls may be designed to allow the called party to participate during the call, or the call may be set up so that the called party merely listens into the call and cannot speak. It is often referred to as an ATC (Audio Tele-Conference).

Conference calls can be designed so that the calling party calls the other participants and adds them to the call. In most cases, the participants are able call into the conference call themselves, by dialing into a special telephone number that connects to a "conference bridge" (a specialized type of equipment that links telephone lines).

Usually, most companies use a specialized service provider who maintains the conference bridge, or who provides the phone numbers and PIN codes that participants dial to access the meeting or conference call.

Three-way calling is available (usually at an extra charge) for most customers on their home or office phone line. To three way call, the first person one wishes to talk to is dialed. Then the Hook flash button is pressed and the other person's phone number is dialed. While it is ringing, flash is pressed again. This will put the three people together. This option allows callers to add a second outgoing call to an already connected call.

Source : From Wikipedia, the free encyclopedia
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